Articles on: Getting Started

Creating email identities

Once you've verified your domain, you need to create sender identities. These are the Email Addresses from which your campaigns and journeys will be sent.

Here's how you create them:

Head to Settings → Channels

Click on Email and select the Channel Settings tab

Click on the Edit button

Select a verified domain, enter the sender email address, and the sender name

Hit Save

You can create as many sender identities as you want. But, we recommend sending emails from 1 or 2 email addresses only to make it a good experience for your shoppers.

Updated on: 24/02/2023

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